Terms of Service
Welcome to Charles-Caps. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. General Information
Charles-Caps (“we,” “us,” or “our”) operates this website and provides premium caps for customers within the United States. By using our site, you agree to comply with these Terms of Service.
2. Orders & Payments
All orders are subject to acceptance and availability.
Payment must be completed at checkout. We accept major credit cards and other secure payment methods provided at checkout.
All prices are displayed in U.S. Dollars (USD).
3. Shipping & Delivery
Processing time: 1–2 business days.
Delivery time: 6–14 business days within the United States.
Shipping cost: We offer Free Standard Shipping on all U.S. orders.
Once your order has been shipped, you will receive a confirmation email with tracking details.
We are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
4. Returns & Refunds
You may request a return within 14 days of receiving your order.
Items must be unused, in their original packaging, and in resellable condition.
Refunds will be issued to the original payment method once the item has been received and inspected.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. Intellectual Property
All content on this website—including logos, product images, text, and designs—is the property of Charles-Caps and may not be copied, used, or reproduced without prior written permission.
6. Limitation of Liability
Charles-Caps is not liable for indirect, incidental, or consequential damages related to the use of our products or website.
7. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the updated date.
8. Contact Us
For questions or concerns regarding these Terms of Service, please contact us at:
📧 Email: info@charles-caps.com