Privacy Policy

Privacy Policy

At Charles-Caps, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you use our website:

  • Personal details such as your name, email address, shipping and billing address, and phone number.

  • Payment information (processed securely by our payment providers — we do not store your full card details).

  • Information about your order history and preferences.

  • Website usage data (such as cookies and analytics) to improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchase, updates, and promotions (if you have opted in).

  • Improve our website, products, and services.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your data only with trusted service providers (such as payment processors, shipping carriers, or technical support partners) to fulfill your order.

In cases required by law, we may share information with legal authorities.

4. Cookies & Tracking

Our website uses cookies to enhance user experience, track website performance, and personalize content. You may adjust cookie settings through your browser at any time.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or request deletion of your personal information.

  • Opt out of marketing emails by clicking the unsubscribe link in our communications.

  • Request details regarding how your data is processed.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: info@charles-caps.com